We partner with project and digital technical teams across the digital workplace who implement changes which will impact its people. We bridge the gap between technology and the end users by placing the customer at the heart of everything we do.
Drive engagement and adoption of digital products and platforms as they evolve to meet changing needs.
Enhance workplace collaboration, communication, document and content management leveraging digital collaboration tools to empower high performing teams.
Reduce business disruption during times of change, to minimize operational risk and 'user downtime'.
What we do
Identifies required change artefacts, planning out and monitoring change activities
Articulates rationale for change and key messages to communication to customers
evaluate how stakeholder groups will be impacted by the change, type and scale to inform change interventions
Provide a formal framework to plan, structure and manage communications, training and engagement activities.
Focus on identifying critical actions needed before changes in implemented to ensure successful adoption
Understanding the effectiveness of the change and ensure the changes made become the 'new norm'
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