Our Purpose

We partner with project and digital technical teams across the digital workplace who implement changes which will impact its people. We bridge the gap between technology and the end users by placing the customer at the heart of everything we do.

Increase adoption

Drive engagement and adoption of digital products and platforms as they evolve to meet changing needs.

Enhance productivity

Enhance workplace collaboration, communication, document and content management leveraging digital collaboration tools to empower high performing teams.

Minimize disruption

Reduce business disruption during times of change, to minimize operational risk and 'user downtime'.

Change Artefacts

What we do

Change planning

Identifies required change artefacts, planning out and monitoring change activities

Case for Change

Articulates rationale for change and key messages to communication to customers

Change impact assessment

evaluate how stakeholder groups will be impacted by the change, type and scale to inform change interventions

Comms & Stakeholder Engagement

Provide a formal framework to plan, structure and manage communications, training and engagement activities.

Business Readiness & Adoption

Focus on identifying critical actions needed before changes in implemented to ensure successful adoption 

Customer feedback & Change reinforcement

Understanding the effectiveness of the change  and ensure the changes made become the 'new norm'

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